australianhelpdesksoftware.com

Tasks

Avoid using deprecated HTML tags.
Implement the viewport meta tag.

SEO

URL

Domain : www.australianhelpdesksoftware.com/

Character length : 35

Title

Australian helpdesk software for customer service, help desk and ITSM

Description

Australian helpdesk software for customer service, help desk and ITSM

Keywords (meta keywords)

Australian helpdesk software, incident, problem, change management ,knowledge base, sla, priority, kpi, web self-service,active directory synchronization,queue management,facilities management,asset

Error! Using “meta keywords” is meaningless in a while.

Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Good! The website uses SEO friendly URLs.

Checking the robots.txt file

There is robots.txt file.
https://australianhelpdesksoftware.com/robots.txt

User-agent	Disallowed for the search engines
*	/admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /Documentation/ /HttpModules/ /images/ /Install/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/ /?returnurl= /activity-feed/ /postid
msnbot	/admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /Documentation/ /HttpModules/ /images/ /Install/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/ /?returnurl= /activity-feed/ /postid
Slurp	//ctl/ /admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /Documentation/ /HttpModules/ /images/ /Install/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/ /?returnurl= /activity-feed/ /*postid
Googlebot	//ctl/ /admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /Documentation/ /HttpModules/ /images/ /Install/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/ /?returnurl= /activity-feed/ /*postid
Yahoo Pipes 1.0	/admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /Documentation/ /HttpModules/ /images/ /Install/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/ /?returnurl= /activity-feed/ /postid
Owlin Bot v. 3.0	All subpages are denied to crawl
Owlin Bot	All subpages are denied to crawl
Owlin	All subpages are denied to crawl

Social

Social Engagement

No info found.

Content

Doctype

XHTML 1.0 Transitional

Encoding

Perfect! The character encoding is set: UTF-8.

Language

We have found the language localisation: ”en”.

Title

Australian helpdesk software for customer service, help desk and ITSM

Character length : 69

Good! The title’s length is between 10 and 70 characters.

Text / HTML ratio

Ratio : 16%

Acceptable! The text / code ratio is between 15 and 25 percent.

Headings

H1	H2	H3	H4	H5	H6
1	0	3	0	8	0

Heading structure in the source code

<H1> Help desk software, service desk, customer support, call ticketing, job tracking and more
<H3> Get started today!
<H3> Rich functionality, simple interface
<H3> An integrated suite of modules
<H5> Managing incidents
<H5> Problems cause incidents
<H5> Knowledge base articles
<H5> Service Agreements (SLA)
<H5> Assets / Configuration Items
<H5> A web portal for clients and staff
<H5> Email Response automation
<H5> Reporting

Word cloud

management15
helpdesk14
service10
software9
helpmaster9
email8
desk7
clients6
web6
response6
knowledge5
business4
articles4
features4
download4
incidents4
base4
sla4
into3
staff3
problems3
workflow3
now3
users3
tickets3
reporting3
how3
system3
self-service3
incident3
log3
track3
read3
support3
both2
tracking2
job2
feedback2
client2
templates2
company2
simple2
information2
active2
itil2
around2
solutions2
powerful2
modules2
award2
call2
winning2
jobs2
interface2
them2
portal2
asset2
assets2
directory2
drop2

Keyword matrix

word	title	descriptions	heading
management
helpdesk
service
software
helpmaster
email

Two Word cloud

helpdesk software3
knowledge base2
base articles2
email response2
response management2
helpmaster has2

Three Word cloud

email response management2

404 Page

The website has a 404 error page.

Flash content

Good! The website does not have any flash contents.

Frame

Good! The website does not use iFrame solutions.

Images

We found 21 images on this web page.

Alternate attributes for the following 10 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

Readability

Flesch–Kincaid Grade Level

6.70

Flesch Reading Ease

62.00

Coleman Liau Index

12.00

Automated Readability Index (ARI)

6.50

Dale–Chall Readability

6.90

SMOG Index

10.30

Spache Readibility

5.00

Number of letters

3577

Number of words

709

Number of sentences

Average words per sentences

Number of syllables

1143

Syllables in words

1180

Average syllables in words

1.61

Number of words in first three syllables

129

Percentage of word / syllables

18.19

Words not in Dale-Chall easy-word list

293

Words not in Spache easy-word list

184

Technologies

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Good! The web address is accessible only in one version. The version without www is redirected to the version with www.

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Suggestion! Unfortunately, no printer-friendly CSS found.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is fast enough.

Table layout

Error! Avoid using nested tables!

Render blocking resources

Good! No render blocking elements found!

Speed test – Javascript

Javascript

Error! Too many javascript files found which slows down the page load on the website.

http://www.australianhelpdesksoftware.com/Resources/libraries/jQuery/01_09_01/jquery.js
http://www.australianhelpdesksoftware.com/WebResource.axd?d=oiBCFuIPlCRVCQhid9SUWMKNvNtt0qAhiv7q5WadiP1UhUk1_-shgjGYfiboNz8a7q2_NFnh1VK_gvqt0&t=636065545291802409
http://www.australianhelpdesksoftware.com/Portals/_default/Skins/Elegance-Blue/js/styleswitcher.js
http://www.australianhelpdesksoftware.com/WebResource.axd?d=kXLI-u4V4aHRKaSPR6Bq-Ozk2SgdLtIajO9npWOWhe-gGIFW3jqQt4EfJNqwQ4l-VYjjuQvghF_lNzHxgNzxE3J6Qd-SI3_w4gUep6YJcUzhtsHauzkP17vG3tU1&t=635104558764452282
http://www.australianhelpdesksoftware.com/WebResource.axd?d=kqK2OaAILj0Cj2bv87d7w_WN-nBfhXRPG4kE_AVDp_RTKjR02dMit2ovs7kHv5GuriPjkBSeA9cyc4bTXQzkf9XwupS-QRMVNixRQ28NuQqLCJKX0&t=635104558764452282
http://www.australianhelpdesksoftware.com/ScriptResource.axd?d=8T7eeeKchdZ2xV4OpbAN87VeBz1fIp6G9uxs26u_BTWhzwBapgzCobK2c9W7uzWSAEXqBt7oDZng0FR3ojWIxvWNwPd01vGGD977qzFYkVob5ZEiWgwMIL0FQdDuHjc1remnMPEVpHnt8tJ6FrVyajp6Cr41&t=4794f07b
http://www.australianhelpdesksoftware.com/ScriptResource.axd?d=FNE0UDef4y8uHvDwy9HzxDKtL1lD8JMdqT0oGnbxO-0_GuE58Wiewal89BCrYduuwRXTr1JEr40Ye0FXdu-0Pq6whxlXaA8SavVY4c-cswDFN5VkxS3Cs8Y66mD1qHPHs0ds5zSU0sMs3kWOtt26hwqJtgIrxm0BxSqzXw2&t=4794f07b
http://www.australianhelpdesksoftware.com/js/dnn.js?cdv=339
http://www.australianhelpdesksoftware.com/js/dnn.modalpopup.js?cdv=339
http://www.australianhelpdesksoftware.com/js/dnn.servicesframework.js?cdv=339
http://www.australianhelpdesksoftware.com/js/dnncore.js?cdv=339
http://www.australianhelpdesksoftware.com/Resources/Search/SearchSkinObjectPreview.js?cdv=339
http://www.australianhelpdesksoftware.com/Resources/Shared/scripts/initWidgets.js

File size of all javascript files combined

0.00

Javascript minifying

Great! The Javascript files are minified.

Speed test – CSS

CSS

Error! Too many CSS files detected that slows down the page load.

http://www.australianhelpdesksoftware.com/Portals/_default/default.css?cdv=339
http://www.australianhelpdesksoftware.com/Resources/Search/SearchSkinObjectPreview.css?cdv=339
http://www.australianhelpdesksoftware.com/DesktopModules/HTML/module.css?cdv=339
http://www.australianhelpdesksoftware.com/Portals/_default/Skins/Elegance-Blue/skin.css?cdv=339
http://www.australianhelpdesksoftware.com/Portals/_default/Skins/Elegance-Blue/index.css?cdv=339
http://www.australianhelpdesksoftware.com/Portals/_default/Containers/Catalyst-Blue/container.css?cdv=339
http://www.australianhelpdesksoftware.com/Portals/_default/Containers/Elegance-Ice/container01.css?cdv=339
http://www.australianhelpdesksoftware.com/portals/australianhelpdesksoftwareau/portal.css?cdv=339
http://www.australianhelpdesksoftware.com/DesktopModules/Markit.XMenu/CSSHandler.ashx?file=/DesktopModules/Markit.XMenu/Styles/style1/horizontal.css&XMenuID=menu01&path=/DesktopModules/Markit.XMenu/Styles/style1&width=100%&PortalID=14

File size of all css files combined

0.00

CSS minifying

Great! The CSS elements are minified.

Speed test – Compression

Uncompressed size of the of the HTML

0.00

Gzip compression

Your site uses compression.

Speed test – Browser cache

Browser cache

The browser cache is set correctly for all elements.

Speed test – Images

File size of all images combined

0.00

Image optimisation

All images are optimized.

Links

We found a total of 44 different links.
Internal links: 10
External links: 34

External links:

Link text (anchor)	Link strength
email response management
web self service
Priced to be affordable
features
complaints management
small businesses
principles of ITIL
Download now
Read more
Read more
Helpdesk software
Contact Us
Blog
Telephone skills for the helpdesk
Download trial version
Email response management
International resellers
Discussion board
Staff to clients helpdesk ratio
Service packs
Workflow and SLA managemnt
Professional services
Twitter
Staffing a helpdesk
Testimonials
Web self-service
How to evaluate helpdesk software
Purchase information
Knowledge base
Why use helpdesk software?
Active Directory
Use Excel for helpdesk reporting
http://www.helpmasterpro.com/.. /Downloads-version-11.0.aspx
Watch video demonstrations of HelpMaster

Internal links:

Link text (anchor)	Link strength
http://www.australianhelpdesksoftware.com
Login
Home
Features
Australian help desk software
Australian Clients
Solutions
Company
Privacy Statement
Terms Of Use

Website security

199.241.152.14

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Good! We have not found any unencrypted email addresses.

Sites on same ip

prd-software.com

crownehomes.com.au

prd-software.com.au

australianhelpdesksoftware.com.au

Icons

Favicon

Good! The website uses favicon.

Typos

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SEO report of australianhelpdesksoftware.com

Australian helpdesk software for customer service, help desk and ITSM

Tasks

SEO

Social

Content

Readability

Technologies

Speed test

Speed test – Javascript

Speed test – CSS

Speed test – Compression

Speed test – Browser cache

Speed test – Images

Links

External links:

Internal links:

Website security

Sites on same ip

prd-software.com

crownehomes.com.au

australianhelpdesksoftware.com

prd-software.com.au

australianhelpdesksoftware.com.au

Icons

Typos

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